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Refund and Returns Policy

We want you to be completely satisfied with your purchase from Aussiemums. If for any reason you are not satisfied, you may return your item within 30 days of the delivery date for a refund.

To be eligible for a refund, the item must be in its original condition and packaging, with all accessories included. We reserve the right to refuse refunds on items that have been used, damaged or are missing parts.

To initiate a refund, please contact us at info@aussiemums.com.au with your order number and reason for return. We will provide you with instructions on how to return the item.

Once we receive the returned item and verify its condition, we will issue a refund to the original payment method.

Please note that this refund policy applies only to products purchased directly from Aussiemums and does not apply to any products sold by our affiliate partners. Customers will have to contact these retail partners directly for a refund.

If you have any questions or concerns about our refunds policy, please don’t hesitate to contact us at info@aussiemums.com.au.

 

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